Staging legal page
Privacy Policy
This staging policy explains how Communication Hub handles workspace, customer, and provider data. Replace bracketed placeholders before production use.
Operator
Communication Hub is operated by [LEGAL COMPANY NAME], located at [REGISTERED ADDRESS]. Privacy requests can be sent to [PRIVACY EMAIL].
Data we process
We process workspace account details, member roles, connected Meta Pages, Instagram professional accounts, WhatsApp Business assets, OAuth tokens, provider credentials, customer messages, contacts, webhook payloads, attachments, audit logs, and support metadata needed to run the shared inbox.
How we use data
We use data to authenticate users, connect channels, receive and send messages, route conversations, maintain audit history, troubleshoot integrations, secure the service, and comply with provider requirements.
Provider data
Meta, WhatsApp, Instagram, Messenger, Telegram, email, and website-chat data is processed only to provide the connected workspace service. Workspace administrators are responsible for ensuring they have permission to connect channels and process customer conversations.
Retention and deletion
We retain workspace and message data while a workspace uses the service or as required for security, audit, legal, and operational purposes. Users can request deletion through the instructions at /data-deletion or by contacting [PRIVACY EMAIL].
Security
Access is controlled by authentication, workspace membership, role permissions, and operational logging. Secrets and provider tokens must be stored securely in staging and production environments.
Effective date
Effective date: [EFFECTIVE DATE]. Governing law: [GOVERNING LAW].