Communication Hub
Omnichannel shared inbox
Manage every customer conversation in one workspace.
See the queue, assign ownership, and reply across channels without switching tools.
Shared inbox
AS
Aarav Sharma
2mCan you confirm the updated delivery window?
WhatsAppOpen
MC
Maya Chen
9mI attached the invoice details for review.
EmailPending
NP
Nina Patel
14mThe support agent is checking this now.
ChatAssigned
36
Open conversations
4m
Avg first response
12
Active agents
Communication Hub
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