One inbox for WhatsApp, Instagram, Messenger, email, Telegram, and website chat.
Communication Hub gives support teams a focused place to receive, assign, reply, and track every customer conversation without switching tools all day.
Shared inbox
Live queue preview
Aarav Sharma
Can you confirm the updated delivery window?
Maya Chen
I attached the billing details for review.
Nina Patel
Is this item available in a smaller size?
36
Open
4m
First reply
12
Agents
What teams use it for
Less channel switching, clearer ownership, and a single customer timeline.
Centralize customer conversations without losing channel context.
Assign owners, update status, and keep work moving across teams.
Connect provider webhooks to a workspace with audit-friendly handling.
Workspace access
Members sign in to assigned workspaces and roles control what they can manage.
Auditable activity
Channel setup, member changes, and message operations can be tracked from the product.
Meta readiness
Provider webhooks and Meta data deletion support are part of the staging setup.